Get Connected to RDS Delivery Service
We believe it’s no longer enough to simply get your deliveries from here to there. Gaining visibility to the delivery process, from entering orders, to tracking your package to its final destination, is a service our valued customers deserve. Therefore, we have employed additional state-of-the-art courier technology to provide you this heightened level of service and satisfaction. Through the Internet you can now enter orders, and access real-time tracking information on all of your job requests. This means quick and easy order entry, and electronic delivery updates. And no more time tied up on the phone! Our online electronic order system provides a powerful means to gain visibility to all of your existing orders, virtually eliminating the need for multiple phone calls and faxes. This will save you valuable time in your day, speed your order entry process, and ensure you are informed on the delivery every step of the way.
No Setup Or Capital Investment
All you need to get started is a PC and an Internet connection to begin placing orders electronically with us. We’ll provide you with a convenient password and log-in for you to use to gain access to our system and your account.
How It Works
Through a secure order entry screen specific to your account, orders may be placed at ease, and then tracked all the way through completion. Your jobs are automatically kept current as dispatchers update the status. When you enter an order you can view confirmation that your order was received. Then, as your order goes quickly through the delivery process, all updates are reflected in the system and available to you. A dispatcher’s identification number, the driver assigned for pickup, and any issues related to the job such as wait time, are recorded and available on your desktop. We are pleased to offer you this heightened level of service. We hope it will also bring you even greater peace of mind knowing we are not only focused on your important deliveries today, but are committed to continually evaluating new ways to enhance our service offerings in the future.
Benefits Of Electronic Order Entry And Tracking?
• Immediate access to delivery information online, when needed
• No manual or double entry assures less room for error on delivery instructions
• A single, secure, easy-to-use, Web-based repository for all information related to your deliveries
• Electronic, two-way communication with you
• Automated processing for increased efficiency and accuracy
• Standardized electronic invoices
• Series of powerful reports including delivery summary and cost summary
• No waiting for reports. Simply view and print reports right off the Internet
• Gained visibility for customers with more than one person viewing delivery status
• Enhanced customer service and greater peace of mind